LiveChat Integration

Real-time websocket AI interception inside LiveChat.

Native Bot Agent

Inquiru joins your LiveChat workspace as a first-class Bot Agent, authenticated with a Personal Access Token. It appears in your agent roster like any teammate and replies inside the same chat window your customers already use.

Websocket Interception

Connect instantly to LiveChat via secure websockets. The AI monitors active chats, responding with sub-second latency.

Human Takeover Detection

The moment one of your human agents joins or takes over a chat, Inquiru detects it and goes silent automatically. No double replies, no bot talking over your team.

Invisible Handoffs

When confidence drops, the AI stops responding and alerts your human agents in the LiveChat console, making the transition invisible to the user.