AI agents for customer support

Support that resolves, not deflects

Inquiru connects your helpdesk, CRM, and data warehouse, so AI agents answer with real customer context and take action: starting returns, updating tickets, and escalating to a human the moment confidence drops.

Free plan available · No credit card required

Inquiru AI Agent
Hey, where is my order?
Salesforce CRM Snowflake SQL Shopify API
Hi Alex! I see order #INV-492 is out for delivery with FedEx. It should arrive by 4 PM today.
Great. I think I ordered the wrong size. What's your return policy if it doesn't fit?
KB: returns_policy.pdf
We offer a 30-day return policy for unused items. Would you like me to originate a return request now so it's ready when it arrives?
Yes please, go ahead and start the return.
Zendesk Action Returns API
Done! I've created Zendesk ticket #1042 and generated a prepaid label. I just emailed you a link to print it!
Amazing! Thank you!
Platform

Autonomous where it can be.
Accountable where it matters.

Configure exactly how your agents behave, what they know, and when they hand off to a human.

Intelligent Configuration

Set the agent's tone, system instructions, and a strict confidence threshold. If confidence drops below your limit, the conversation escalates to a human instantly.

Dynamic Knowledge Base

Upload PDFs, sync API JSON feeds, or crawl your Help Center on a schedule. Your agent always answers from the latest facts.

Live Customer Context

Deep connections into HubSpot, Salesforce, Klaviyo, and Snowflake mean your agent knows who it's talking to before they finish asking.

Agent Memory

Persistent memory lets agents track recurring issues, VIP preferences, and open tickets across separate conversation sessions.

Custom Action Skills

Go beyond answering. Configure REST API skills so agents can process refunds, update order addresses, or trigger workflows on the fly.

Per-Agent Access Control

Restrict knowledge documents and skills per agent. Build dedicated agents for billing, technical support, or regional tiers.

Multimodal Vision

Customers can drop images and PDFs straight into the chat. Agents read receipts, interpret screenshots, and answer from visual data.

Built-in Helpdesk

A native ticketing system where humans collaborate with AI. Queues, views, collision detection, and full customer profiles are all included.

Pulse Automation

Schedule autonomous health checks, proactive follow-ups, and operating hours that adjust SLA routing while your team sleeps.

Integrations

Answers grounded in your live data

A smart agent needs context. Inquiru injects customer attributes from your stack directly into the agent's context during every conversation.

  • Optimove Salesforce HubSpot Mailchimp
    Supported CRMs Optimove, Salesforce, HubSpot, Klaviyo, Mailchimp, Customer.io
  • Snowflake
    Data Warehouses Run zero-latency SQL against your Snowflake data
  • Real-time Events API Push behavioral signals instantly to the agent's context window
  • Custom REST Connectors Pull proprietary data from internal services
Inquiru AI
HubSpot
Optimove
Stripe
Zendesk
Snowflake
Segment
Salesforce
Actions

Give your agent hands, not just answers

Connected integrations automatically unlock capabilities, so your AI can do the work instead of describing it.

Zendesk Actions

Assign tickets to groups, apply tags, trigger macros, and update status or priority, all without human intervention.

Custom REST APIs

Call external endpoints on demand. Agents securely process requests and pass dynamic body templates or query strings.

Custom Connectors

Endpoint integrations that run on every conversation to pre-fetch proprietary metadata and custom state.

CRM Lookups

Choose exactly which customer attributes from Salesforce, HubSpot, or Klaviyo reach the agent's context, with no token noise.

Data Warehouse SQL

Turn saved SQL queries into callable skills. Your AI pulls real-time insights from Snowflake whenever a conversation needs them.

Team Notifications

Notification channels let your agent post proactive alerts to Slack, Microsoft Teams, Discord, or any webhook endpoint based on conversation triggers.

Live Inbox

AI and humans, one inbox

Real-time collaboration between AI and human agents. Customers never notice the handoff.

Deploy anywhere

Embed the native Inquiru live chat widget in your app, or connect Zendesk and let Inquiru draft responses to incoming tickets automatically.

Live WebSocket inbox

Your team gets a real-time monitor of every conversation. Watch the AI type, filter by escalation status, and jump in seamlessly mid-conversation.

Explore inbox features
Inquiru Live Inbox
I need help with my latest enterprise invoice.
I can assist you with that! Are you referring to invoice INV-8492?
Yes, the custom API overages look incorrect. I want to speak to a human.
Confidence threshold reached. Escalating to Human Agent...
Hi there! I've taken over the chat and have your invoice open. Let's get this sorted out.
Analytics

Measure quality, not just volume

Monitor confidence, track agent performance, and know your exact cost per resolution.

Confidence Histograms

Audit AI response quality at a glance. Spot low-confidence interactions and fix them by tuning your system prompt or adding knowledge.

Resolution vs. Escalation

Compare each agent's resolution rate against its escalation rate to spot anomalies and tune confidence thresholds to your risk tolerance.

Live Credit Tracking

Understand exact operating costs with per-agent breakdowns of credits consumed and estimated cost per resolved conversation.

Pricing Models

Pricing that flexes with you

Choose the model that fits your team's scale and security requirements.

Usage-Based Billing

Pay exactly for what your AI consumes, with no hidden subscription fees. Pre-purchase credit bundles with auto top-up so you never run out mid-conversation.

Bring Your Own Key

Plug in your own API keys. We don't mark up your tokens. Connect directly to the world's most advanced frontier models.

OpenAIOpenAI AnthropicAnthropic GoogleGoogle xAIxAI DeepSeekDeepSeek

Ready to resolve more, faster?

Join teams using Inquiru to cut resolution times and raise customer satisfaction, all without growing headcount.