Support Your Customers with Intelligence
Deploy autonomous AI agents that act like your best support reps. Drawing from your Zendesk, live CRM data, and custom knowledge base to resolve tickets instantly.
Autonomous capabilities, human control.
Configure exactly how your AI agent behaves, learns, and knows when to escalate.
Intelligent Configuration
Set the agent's tone, custom system instructions, and a strict confidence threshold. If confidence drops below your threshold (default 70%), it instantly escalates to a human.
Dynamic Knowledge Base
Upload PDFs, auto-sync API JSON feeds, or let us crawl your entire Help Center or any public URL on a schedule. Your agent always knows the latest facts.
Live Customer Context
Deep connections into HubSpot, Salesforce, Klaviyo, and Snowflake mean your bot knows who it's talking to before they even finish asking.
Agent Memory
Enable persistent memory so agents can track recurring issues, VIP preferences, or open tickets across different conversation sessions.
Custom Action Skills
Go beyond answering questions. Configure REST API skills so agents can take actions like processing refunds or updating order addresses on the fly.
Per-Agent Access Control
Restrict knowledge documents and specific skills on a per-agent basis. Build dedicated agents for billing, technical support, or regional tiers.
Multimodal Vision
Customers can drag images and PDFs directly into the chat. The AI agent can read receipts, interpret screenshots, and answer questions grounded in visual data.
Feed your Agent
with Live Data
A smart bot needs context. Inquiru automatically injects customer attributes from your tech stack directly into the agent's prompt during the conversation.
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Supported CRMs Optimove, Salesforce, HubSpot, Klaviyo, Mailchimp, Customer.io
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Data Warehouses Run zero-latency SQL against your Snowflake data
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Real-time Events API Push behavioral signals instantly to the agent's context window
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Custom REST Connectors Pull proprietary data from internal services
Equip your Agent with Actionable Skills
Give your AI the tools it needs to go beyond answering questions. Connected integrations automatically power specific capabilities.
Zendesk Actions
Assign tickets to specific groups, apply tags, trigger workspace macros, and instantly update ticket status or priority without human intervention.
Custom REST APIs
Call external endpoints on-demand. Let agents securely process requests, trigger external workflows, and pass dynamic body templates or query strings.
Custom Connectors
Provide your agent with endpoint integrations that run automatically on every conversation to pre-fetch proprietary metadata and custom states.
CRM Lookups
Filter exactly which customer attributes from Salesforce, HubSpot, or Klaviyo are passed to the agent context window to minimize token noise.
Data Warehouse SQL
Turn saved SQL queries into callable agent skills. Your AI dynamically pulls real-time insights from data warehouse queries whenever needed.
Slack Notifications
Configure dedicated notification channels. Give your agent the autonomy to post proactive alerts to specific Slack webhooks based on conversation triggers.
Omnichannel presence & Live Chat Inbox
Real-time collaboration between AI and human agents.
Deploy anywhere
Embed the native Inquiru Live Chat widget in your application, or connect to Zendesk and have Inquiru automatically write responses to incoming tickets.
Live WebSocket Inbox
Your human agents get a real-time monitor of all conversations. Watch the AI type, filter by "Escalated" status, and jump in seamlessly without the customer ever noticing a transition.
Explore Inbox FeaturesDeep Analytics & Quality Control
Monitor your bot's confidence, track agent performance, and manage credit usage.
Confidence Histograms
Audit AI response quality. A healthy agent should have most messages in the high-confidence range. Easily spot and review low-confidence interactions to tune your system prompt or add knowledge.
Resolution vs Escalation
Compare each agent's resolution rate against its escalation rate to spot anomalies and adjust confidence thresholds perfectly to your risk tolerance.
Live Credit Tracking
Understand your exact operating costs with per-agent breakdowns of credits consumed and estimated cost per resolved conversation.
Ultimate Flexibility
Choose the pricing model that works best for your team's scale and security needs.
💳 Usage-Based Billing
Pay exactly for what your AI consumes with no hidden subscription fees. Pre-purchase credit bundles with auto top-up enabled so you never run out of credits mid-conversation.
🔑 Bring Your Own Key
Plug in your own API keys. We don't mark up your tokens. Connect directly to the world's most advanced frontier models.
Ready to elevate your support?
Join top companies using Inquiru to improve resolution times and drive customer satisfaction.